Terms of service

1. Overview

This website is operated by Luxorastores. Throughout the site, the terms “we,” “us,” and “our” refer to Luxorastores. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.

By accessing our site and purchasing from us, you engage in our “Service” and agree to comply with the following Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.

By using this website, you confirm that you have read, understood, and agreed to these terms. If you do not agree, you must not use our website or services.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on this page. Continued use of the site after any changes means you accept the revised terms.

2. Eligibility & Account Registration

  • You must be at least the age of majority in your state or province of residence to use our services.
  • If you register an account, you agree to provide accurate and complete information.
  • You are responsible for maintaining the security of your account credentials.
  • We reserve the right to suspend or terminate accounts if we suspect fraudulent activity or a violation of these terms.

3. Products & Services

  • All products and services are subject to availability and may be discontinued without notice.
  • We strive for accuracy in product descriptions, but we do not guarantee that all information is free from errors.
  • Prices are subject to change without prior notice.
  • We reserve the right to limit quantities purchased per customer or order.

4. Pricing & Payment Terms

  • All prices are listed in USD unless otherwise stated.
  • We accept multiple payment methods, including credit cards, PayPal, and other secure payment options.
  • Shopify's secure payment system is used for processing transactions.
  • In case of incorrect pricing due to technical errors, we reserve the right to cancel or adjust orders.
  • Customers are responsible for ensuring their payment details are accurate and up-to-date.

5. Shipping & Delivery

  • We ship orders to valid addresses within the United States.
  • Delivery times vary based on shipping method and destination. Estimated delivery times are only guidelines.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. Incorrect details may lead to delayed or failed deliveries.
  • Shipping costs are non-refundable unless otherwise stated.

6. Returns, Refunds, & Exchanges

  • Our Refund Policy applies to all purchases and is available here.
  • Returns must be requested within 14 days of receiving the product.
  • Products must be unused, in original packaging, and accompanied by proof of purchase.
  • Certain items (e.g., perishable goods, digital products, and custom items) are non-refundable.
  • Refunds will be processed to the original payment method within 7-10 business days.
  • If the returned item is damaged or missing parts due to customer error, a partial refund may be issued.

7. User Conduct & Prohibited Activities

Users agree not to:

  • Use the website for illegal or unauthorized purposes.
  • Violate copyright, trademark, or intellectual property rights.
  • Spread malware, viruses, or engage in hacking activities.
  • Submit fraudulent orders or false information.
  • Harass, defame, or discriminate against others.

We reserve the right to terminate accounts or refuse service for violations of these terms.

8. Third-Party Links & Services

  • Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
  • Any use of third-party services is at your own risk.
  • We encourage users to review third-party terms before engaging with them.

9. Privacy & Data Protection

  • We collect, store, and process user information as outlined in our Privacy Policy.
  • Your personal data is protected using industry-standard encryption and security measures.
  • We do not sell, trade, or share your data without consent, except as required by law.

For details, please review our Privacy Policy.

10. Intellectual Property Rights

  • All website content, including logos, text, graphics, and images, is the property of Luxorastores.
  • You may not copy, modify, distribute, or use our content without prior written consent.
  • Unauthorized use may result in legal action.

11. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our liability is limited to the amount paid for the product or service.
  • We do not guarantee uninterrupted or error-free service.

12. Indemnification

You agree to indemnify and hold Luxorastores harmless from any claims, losses, damages, or expenses arising from:

  • Your use of our website or services.
  • Your violation of these Terms of Service.
  • Your infringement of third-party rights.

13. Termination of Service

  • We reserve the right to terminate or suspend access to our website at any time, for any reason.
  • If you breach these terms, your access to our services may be permanently revoked.

14. Dispute Resolution & Governing Law

  • These Terms of Service are governed by the laws of the United States.
  • Any disputes shall be resolved through binding arbitration or small claims court in the appropriate jurisdiction.
  • Users waive their right to participate in class-action lawsuits against us.

15. Changes to Terms of Service

  • We may update these Terms of Service at any time.
  • It is your responsibility to review this page regularly for changes.
  • Continued use of the website after updates constitutes acceptance of the revised terms.

16. Contact Information

For questions or concerns about these Terms of Service, contact us at:

Main Office:

1942 Broadway,

Boulder County

USA 80203

Email: [email protected]

Call us: 226 210 6758