Privacy policy

Privacy Policy

Effective Date: [February 19, 2025]

At Luxorastores, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website (https://luxorastores.shop/) or use our services. By using our services, you agree to the terms outlined in this policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initials have specific meanings as defined below. The definitions apply whether the terms appear in singular or plural.

1.2 Definitions

  • Account – A unique account created for you to access our services.
  • Company ("We," "Us," or "Our") – Refers to Luxorastores, located at 118 Peters Street, Essex, ON, N8M 0B1, Canada.
  • Cookies – Small files placed on your device to enhance your browsing experience.
  • Device – Any device capable of accessing the website, such as a computer, mobile phone, or tablet.
  • Personal Data – Any information that identifies or can identify an individual.
  • Service – Refers to the website https://luxorastores.shop/.
  • Service Provider – Any third-party company or individual processing data on behalf of Luxorastores.
  • Usage Data – Data collected automatically when using our website, such as IP addresses, browser type, and visit duration.
  • You – The individual accessing or using our services, or the company on whose behalf such an individual is acting.

2. Information We Collect

2.1 Personal Data

We may ask for personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment gateways)

2.2 Usage Data

We automatically collect data when you use our website, including:

  • Your IP address, browser type, and operating system
  • The pages you visit, time spent, and navigation patterns
  • Information about your device, such as model and unique identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track activity on our website and enhance user experience. You can manage cookie preferences via your browser settings.

Types of Cookies We Use:

  • Essential Cookies – Required for website functionality.
  • Performance Cookies – Help us analyze website usage.
  • Functional Cookies – Store preferences like language settings.
  • Advertising Cookies – Used for personalized marketing.

3. How We Use Your Information

We use your data for the following purposes:

  • To provide and improve our services
  • To process orders, payments, and deliveries
  • To manage your account and provide customer support
  • To send promotional offers and updates (if you opt-in)
  • To analyze website traffic and improve user experience
  • To comply with legal obligations and prevent fraud

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers – Payment processors, shipping companies, and analytics providers.
  • Business Transfers – In case of mergers or acquisitions.
  • Legal Authorities – If required by law or to protect our rights.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Usage data may be stored longer for security and analytical reasons.

6. Your Rights and Choices

6.1 Access, Update, or Delete Your Data

You can request access to, correction, or deletion of your personal data by contacting us at [email protected].

6.2 Opt-Out of Marketing Emails

You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in the email.

6.3 Managing Cookies

You can disable cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us for removal.

9. International Data Transfers

Your data may be stored and processed outside of your country, including in Canada. We take necessary steps to protect transferred data.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the "Last Updated" date. Continued use of our website after updates constitutes acceptance.

12. Contact Us

For any privacy-related inquiries, contact us:

Main Office:

1942 Broadway,

Boulder County

USA 80203

Email: [email protected]

Call us: 226 210 6758